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Patient journey

The patient's journey with Dentally

The patient's journey with Dentally is seamless from start to finish, providing an exceptional experience and helping you build better relationships.  Take a tour of the patient's journey by watching this short video.

 

Reception

We know that patient experience is paramount. That’s why we ensure your team can access everything they need at their fingertips. You can streamline every stage with Dentally, so your patients can expect a smooth journey from start to finish. They can self check in, sign and complete medical history questionnaires, complete and consent to any necessary paperwork and make rapid payments on-site or remotely.

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Reception

Flexible patient management

Dentally software fits your practice around your patients’ needs, covering all your patient management and allowing you to stay on top of admin, in control of a dynamic diary and up-to-date with all your schedules and patient records. From easy-to-use calendars to fast patient search and transparent records, you have everything you need to provide the best experience to your patients before they arrive and after they leave.

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Supporting single and multi-site practices

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Single dental practice

Keep your single-site dental practice running smoothly with Dentally. It’s everything you need to help you make the most of your time, take better care of your patients and grow your customer base.
Multi-Site

Multiple dental practices

Dentally makes multi-site practice management simple, enabling you and your team to benefit from flexible working, consistent cross-site reporting, and less time spent on everyday admin.
Features Details
Cloud-based software Allowing you to work remotely. Use on unlimited computers plus daily updates.
No Server needed You don't need high spec IT and hardware in order to run the software.
High level of user and platform security Including managed backups and fully encrypted database.
Patient management Simple to use and intuitive appointment book, patient records, and online patient portal tools. 
Patient communications Including outbound telephone calls, automated recalls and two way SMS and email.
Reception Tools with contactless reception including self-check-in, online medical history, and payment links.
Clinical Easy to use charting, treatment plans, Perio, BEWE, BPE, and Ortho.
Practice admin Includes chat, tasks list, Xero integration, and iPad app.
Reporting Real-time reporting. There are extensive options including a patient segmentation report.
Third-party integrations Full API access to connect your apps.

Dentally portal

Dentally portal

Paving the way for a smooth patient journey through your dental practice. From start to finish, the process is made easy for your patients and your team.

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Online booking

Online booking

Put your patients in control of their appointments. They can make, manage and cancel bookings with ease, all via your own website.

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Dentally chat

Dentally Chat

Keeping your team in touch with one another. Instant messaging ensures effortless communication and smooth effective practice processes.

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Onboarding with Dentally is as easy as…

Onboarding with Dentally is as easy as-1

Data migration

We’ll work with you to arrange a convenient date and time for a smooth, simple data migration

Onboarding with Dentally is as easy as-2

Training

We’ll take your team through two days of thorough on-site training so you’re all set to get started

Onboarding with Dentally is as easy as-3

On-going Support

Once you’re up and running, we’re always available to answer questions and offer support

Want to know just how easily our customers have switched to Dentally from other systems?

Learn more about onboarding

FAQs

How secure is our data with Dentally?

Security is at the core of Dentally’s design and  is delivered in two parts. Firstly, in how we support you and advise on what you can do in terms of your practice and your team through specific privacy features. And secondly, in how we encrypt your information within our platform to give you complete peace of mind. Learn more about user security here and platform security here.

What makes Dentally different?

First of all we are cloud based, giving you greater flexibility to run your practice management software.  Importantly Dentally for private practices is built to help you reduce costs while growing your business and prioritising patient care. It’s flexible, scalable, and reporting is seamless. 

What is involved in the onboarding process?

At Dentally we work with you to ensure switching your patient management software is a smooth process from start to finish, collaboratively working with you to ensure a smooth transition from a methodical approach to your data migration, comprehensive training to responsive support.  Read more.

What kind of support do you offer?

Responsive support is what we do, whether we are looking after new or existing customers, large or small dental practices. Customers can call us or send us a message within the Dentally software, and our experienced and friendly Customer Success team will respond quickly.  Take a look at our support area which features some informative step by step guides to every aspect of Dentally.  Click here.

What happens if the internet goes down?

In the rare case that you lose your internet connection, you can still use Dentally.  A data hotspot to your mobile phone using a 3G/4G data connection or a back-up router which can run on a SIM card will be more than sufficient to run the software over a mobile connection. Dentally does not require a large amount of data to allow you to run your practice. 

What kind of reporting capability is in Dentally?

There are plenty of useful and powerful reports so you can make informed decisions with accurate and intuitive statistics. Reports can be tailored to your practice with multiple filters and you can favourite those that you use most frequently. Read more.

How can I link to my digital imaging?

Dentally can integrate with lots of different types of imaging and radiography software. The Dentally imaging bridge allows you to seamlessly open a patient’s file in your imaging software with the click of a button. 

Can I integrate Dentally with other software tools?

Dentally’s API uniquely allows you to securely integrate your patient management software with a number of third party platforms to create an end-to-end clinical and practice workflow, saving you time and resources. Learn more.

Discover how Dentally can help your practice.

Arrange a demo with our team today and see if Dentally is a match for you and your practice.
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Book a demo

Decided that Dentally could be right for you? Arrange a demo to see it in action.